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JCP&L Feedback Wanted at Public Meeting Monday

Company's president to meet with Board of Public Utilities in Basking Ridge.

The president of Jersey Central Power & Light (JCP&L) and members of the Board of Public Utilities will appear in Basking Ridge at a public meeting Monday to discuss the utility's response to Superstorm Sandy.

The state Board of Public Utilities issued a notice that the meeting will be held to solicit public comment on JCP&L's preparedness and responsiveness before, during and after Hurricane Sandy. The meeting will be held from 4 to 7 p.m. at the auditorium in the William Annin Middle School, 70 Quincy Road, Basking Ridge.

A second hearing will be held on Dec. 18 at the Hopatcong Middle School, 1 David Road, from 4 to 7 p.m.

The notice said additional hearings would be scheduled in December and in 2013.

Tom G December 08, 2012 at 02:24 PM
When are they going to clean up the debris? There's a transformer lying on the ground on Calais Road, no to mention loose wires, pieces of broken utility poles, etc everywhere.
DMS December 08, 2012 at 04:23 PM
Why don't they just read the emails they received.
Jennifer Simon December 08, 2012 at 04:52 PM
JCP&L gets paid regardless of the job they do in restoring power. Maybe if there were monetary penalties levied when a bad job was done (as in the Sandy response) and this money was returned to customers, their response would improve for following storms. Until that is done these meetings are pretty useless.
Roseanne Marie S. December 09, 2012 at 06:21 PM
I have the same question as Tom G myself. The answer seems to be the 12th of Never. We have empty wooded lots on my block alone that look like mini JCP&L dumpsters. There is another issue at hand which I hope gets addressed ASAP because it is a major safety concern. I understand that some of the repairs that were made after Sandy were meant to be temporary to just get us back up and running until they could come back and make the necessary permanent repairs to the lines and poles. But that has not been done as to this date either. I'm talking about 'temporary" repairs that are downright scary. There is actually a pole being held up by clothesline rope that is fastened to the very top of a tree in the woods. In other areas there are broken poles propped up against trees, and in one case it was leaning against the power lines themselves, with nothing else securing them from falling on you if you walk or drive under them. I've called them and emailed them to no avail. I honestly hope it doesn't take a major accident or injury caused by the mess they left behind, to get them to actually do something.
Bonnie Arnold Haynes December 09, 2012 at 10:41 PM
Clearly top management needs to be replaced. And their yearly salary and perks should All be donated to Storm Relief charities. And maybe donate their houses to the homeless. But what would they do if they Gave up all that? McDonalds is hiring and construction is up. Or maybe they could consider making amends. The only additional comment I have for them is: Where the hell were you?
Bonnie Arnold Haynes December 09, 2012 at 10:50 PM
Who exactly is the head of JCP&L? And do they know the meaning of rapid response Combat teams? Is anyone in the company's hierarchy a veteran of the US MILITARY? The answer, I am betting is no. If I am wrong, McDonalds is on me. We can vote out lousy politicians. How do you get rid of lousy monopoly chiefs?
Tammy December 09, 2012 at 11:25 PM
From what I understand a big part of Hopatcong's problem was/is that the equipment is antiquated. They should be aware of this to begin with but if by some far fetched stretch of anybody's imagination they should have been made aware of it while making repairs after last years storm damage. Why wasn't our equipment updated throughout the years and why weren't updates being made after last year's storm? I would think it's very poor business sense to not maintain your equipment. Perhaps if they had been doing periodic updates all along they would have saved a great amount of money in equipment and over time paid to all those out of state employees. I'm not saying there wouldn't have been damage and outages but certainly in Hopatcong there wouldn't have been so much damage and we wouldn't have been out for so long.
Erin C December 10, 2012 at 02:58 AM
AMEN!
Cheryl McNamara December 10, 2012 at 02:37 PM
We all understand this storm was historic and all the damage was a shock to everyone. Set that aside, no one is arguing that fact JCP&L. I am however, interested to find out where the critical "fail point" was with their customer service. People called everyday as we were told to do by the utility themselves, only to be told at one point that we were not "important and better learn to wait." What??? Then when they came to make the repairs, the line workers informed us that our whole block was not on the repair list. While working on a repair on Mt Kimble they were tracing problems and discovered our whole block. These poor workers (from Missouri) were very frustrated by the poor communication. These are the examples of why people are so upset and still angry.
TCG December 10, 2012 at 03:14 PM
A meeting? Wow! This is where JCP&L does it's best to look and act responsive to the concerns of their customers. Customers who have no say in who provides power to our homes and who have no power to change providers if they don't like JCP&L. So this amounts to little more than a chance to vent to a bunch of suits who will walk out of the meeting howling in laughter because they know they have what amounts to a monopoly and that their contracts are safe forever. Don't waste your time.
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